Shipping & Payments

Shipping & Delivery

We ship exclusively by UPS Ground or UPS Expedited services. Orders are processed within 1–2 business days, excluding weekends and holidays. You will receive a tracking number once your order has shipped.

Privacy & Security

We take your privacy very seriously and comply with all federal and state privacy laws to ensure your information is secure and confidential. When purchasing, you are protected by 256-bit SSL (Secure Socket Layer) encryption technology. We will not release your personal or order information to anyone and will not use your information for any purpose other than order fulfillment.

Returns

Due to safety and hygiene considerations, we do not accept returns or exchanges for any products. If you encounter an issue with your order, please contact us at hello@skyetides.com. Our team will assist you in resolving the problem as quickly as possible.

Ordering

You may order from Skyetides 24 hours a day, 7 days a week through our secure website. After your order is submitted, approved, and payment is received, your order will be filled, properly packaged, and shipped via UPS. We will email you the shipping details once your order has been dispatched.

International Shipping

Due to complex customs requirements, we cannot ship outside of the United States at this time. International availability is part of our development plans, and we hope to bring GLOW to more regions in the near future.

Payment, Pricing & Promotions

We accept payments with all major credit cards.

Satisfaction Guaranteed

We are committed to offering outstanding quality and service. If you have any questions or concerns, please contact us at hello@skyetides.com. We are here to ensure your satisfaction with our products and services.