Refunds & Returns

You may return any unopened and unused product within 30 days of receipt for a full refund or exchange. Please note that we cannot accept returns or exchanges for opened or used products due to safety and hygiene considerations. Our team is ready and willing to assist you through the process. Please contact our customer service for guidance on initiating a return.

In the event that the order is shipped incorrectly or the items received are not the items ordered, please contact us by email. We will issue a replacement of your original order.

Please contact our team at info@skyetides.com