Shipping & Payments

Shipping & Delivery

We ship by USPS Priority, Orders placed, paid, and processed before 12 noon PST typically ship out the same business day. Orders placed, paid, and processed after 12 noon PST and on weekends and holidays ship out the following business day.

Privacy & Security
We take your privacy very seriously and follow all federal and state privacy laws to ensure your information is completely secure and confidential. When purchasing you are protected by 256 Bit SSL (Secure Socket Layer) encryption technology. We will not release your personal or order information to anyone and will not use your information for any purpose other than order fulfillment.

Returns
You may return any unopened and unused product within 30 days of receipt for a full refund or exchange. Please note that we cannot accept returns or exchanges for opened or used products due to safety and hygiene considerations. Our team is ready and willing to assist you through the process. Please contact our customer service for guidance on initiating a return.

In the event that the order is shipped incorrectly or the items received are not the items ordered, please contact us by email. We will issue a replacement of your original order.

Ordering
You may order from Skyetides 24 hours a day 7 days a week through our secure website. After your order is submitted, approved, and payment is received, your order will be filled, properly packaged and shipped by a reputable delivery service such as USPS. We will contact you with details when your order has shipped.

Payment, Pricing & Promotions
We accept payments with all major credit cards. We offer both individual pricing and wholesale bulk pricing. Please contact us by email for large bulk discounts.

Satisfaction Guaranteed
We are committed to offering outstanding quality and service and we are here to serve you. If you are have any question or issue regarding our service, please contact us.